Q:  HOW DO I RESERVE MY BOUNCER OR SLIDE?

A:  Simple! Just dial (251) 465-4231 and one of our friendly, locally owned "Inflatable Specialists" will reserve your equipment or package and gladly answer any questions you might have.

Q: WHAT ABOUT RAIN?

 A:  When there is a chance of rain or it is raining, we will call you the morning of your event. You can decide then to cancel or have us continue with the delivery. If you do cancel you will be given a raincheck for your deposit, which can be used for a future rental up to one year. If you decide to have us continue with the delivery you will be required to pay for the full rental. We do not give refunds for rain, bad weather, or nonuse.

Q:  WHAT KIND OF POWER IS REQUIRED?

A:  The bouncers and slides plug into a standard 110 household outlet. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. Placement of the rental should be no more than 60ft from that outlet. If you would like to set up a rental at a park or place without an electrical outlet within 60ft, let us know and we can arrange to use a generator for an additional charge.

Q: DOES THE PRICE INCLUDE SET UP AND DELIVERY?

A: Yes, although additional fees may apply for areas farther out. 

Q: DO YOU DELIVER TO OTHER TOWNS?

A: Yes, but once again please be aware that due to gas prices and the possible need for an extra truck and labor that travel fees will be added.  Please call our office for a quote.

Q: ARE YOU INSURED?

A: Yes.  Any Reputable Bounce House Rental Company will carry Insurance.  A Certificate of Insurance is a must for set up at Parks, Schools, Festivals, Large Corprate Events, and Back Yard Parties.

Q: WHEN DO YOU SET UP?

A: That depends on how many rentals we have that day. Generally, we arrive 2-4 hours before the event begins. If we have a lot of rentals that day, we may need to set up in advance. If this is the case, we will call before to confirm that someone will be at the party location.

Q: WE´VE RENTED SOME REALLY DIRTY STINKY JUMPS FROM OTHER COMPANIES IN THE PAST. ARE THEY ALWAYS THAT DIRTY?

A: No. The jump should be clean when you get it. We clean and disinfect the units after every rental. I let my kids play in the different units from time to time.  The rule is that "If I wouldn’t let my kids play in it then we won’t offer it to you for your kids!" 

Q: WHAT PAYMENTS DO YOU TAKE?

A: Cash, Credit Card, Venmo, CashApp. If paying by cash, please have exact change. Tips are always welcomed.

Q:DO YOU REQUIRE A DEPOSIT?

A: Yes all orders require a $50 Credit Card deposit per unit.

Q: WHAT SURFACES DO YOU SET UP ON?

A: We can set up on Grass (our favorite and best for the kids), dirt, asphalt, concrete, and hardwood. Sorry, we cannot set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.

Q: ARE WE RESPONSIBLE FOR THE UNIT IF IT GETS A TEAR OR DAMAGED IN ANY WAY?

A: Yes and no.  You are not responsible for normal wear and tear on our units.  Seams may develop tears in high-traffic areas over a period of time.  If this happens please alert us at once so we can remedy the situation.  If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars.